Shipping policy

ORDER PROCESSING
All orders are made to order and typically processed within 2–5 business days. This includes printing and preparing your items for shipment.

Processing times may be longer during holidays or periods of high demand.


SHIPPING TIMES

Once your order has been processed and shipped, estimated delivery times are:

  • United States: 3–7 business days
  • International: 7–21 business days

Please note that these are estimates and not guarantees.


SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and the items in your order.


ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email so you can follow its progress.


DELAYS

We are not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.


INCORRECT ADDRESS

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately.


LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience an issue, please contact the shipping carrier directly.


DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the issue.

We will work with you to resolve the issue as quickly as possible.


CONTACT

If you have any questions about your order, please contact us at:

📧 joinruckus@gmail.com